FROM BOX TO BRILLIANCE
Your step-by-step guide to installing designer lighting that transforms your space.
UL Certified
Every fixture meets rigorous safety and performance standards.
Free Delivery
No extra fees. No surprises. Just complimentary U.S. delivery.
30-Day Return
Change of mind? Enjoy hassle-free returns within 30 days.
Included Warranty
Every fixture includes a 3-month warranty for lasting confidence.
Install With Confidence
Follow our expertly crafted guide to bring your Crystal & Lux lighting to life with clarity, ease, and a touch of designer precision.
Troubleshooting & FAQs
Even the most beautifully crafted pieces deserve a little extra care. If something isn’t quite perfect, use this guide to fine-tune your installation and enjoy a flawless finish.
The fixture isn’t turning on
The fixture isn’t turning on
• Ensure power is switched off, then double-check all wiring connections
• Confirm the circuit breaker hasn’t tripped
• Try a different bulb to rule out bulb issues
• Verify your wall switch or dimmer is compatible with LED fixtures
Tip: Some modern LED drivers take a moment to activate on first use. A touch of patience works wonders.
Can I install this on a sloped ceiling?
Can I install this on a sloped ceiling?
Yes, most fixtures are compatible with angled ceilings.
If yours has downrods, they may include a swivel mechanism.
For chandeliers with chains, simply adjust chain length to angle naturally.
Tip: For unique architectural spaces, contact us and we’ll guide placement.
Do I need a professional installer?
Do I need a professional installer?
Many customers install successfully on their own.
However, for larger fixtures or vaulted ceilings, we recommend a licensed electrician for effortless elegance and peace of mind.
Crystals look cloudy or spotted
Crystals look cloudy or spotted
• Handle with gloves to avoid fingerprints
• Use a microfiber cloth to gently polish
• Never use harsh cleaners; warm water and mild soap are plenty
Tip: A clean crystal catches light like a gem. Treat it like one.
Lights flicker or hum
Lights flicker or hum
• Make sure you’re using LED-approved dimmers
• Check that bulbs are fully secured in their sockets
• Avoid mixing bulb types in one fixture
Pro guidance: Luxury fixtures shine brightest with name-brand dimmers and quality LED bulbs.
The Crystal & Lux Difference
Superior Craftsmanship
Every fixture is built with meticulous attention to detail, ensuring durability for a lifetime.
Sculptural Designs
More than lighting, each piece doubles as a modern art installation, designed to transform any space.
Highest-Quality Crystals
We source only precision-cut crystals that maximize brilliance, clarity, and light refraction.
Crafted for Today’s Spaces
Minimalist yet dramatic, our chandeliers are made to complement both modern and transitional interiors.
Need More Help?
Connect with our specialists for personalized support, style recommendations, and detailed answers to ensure your lighting feels as flawless in your home as it did in your imagination.
Contact form
